Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 8,486 reviews

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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  8,486 reviews

TripAdvisor Rating  4.0/5  5,646 reviews

Certificate of excellence 2023

Very convenient, Great views

Customer review rating 4.0/5

Peter D. Business - Confirmed reviews ALL

Overall very enjoyable great food and very nice to have the contact before checking in. Music a bit loud in lobby could me more back ground music and I noted other people staying there were not impressed with the music

Ordinary, way overpriced for the facilities/services/accomodation provided

Customer review rating 2.0/5

Andrea C. Business - Confirmed reviews ALL

The room was large, but not well appointed - minimal amenities and rubbish was not removed, or amenities refreshed. (I am not including change of linen - which is understood and a good initiative) The layout and functionality of the room was not helpful for business use. Dining facilities were booked out on the two occasions I tried to use them. Bar area closed early given the location of the hotel. Surge pricing was unreasonable and hidden from the booking tool used Quoted the first night's rate and charged on an exponentially increasing nightly rate for subsequent nights, without warning. (That might not have been the hotels problem). Additionally, payment was required on booking, not on arrival as is the practice in most hotels. Atmosphere was chaotic, but not in a good way.

Great

Customer review rating 4.5/5

Gail Business - Confirmed reviews ALL

Very well looked after!

Tired and lack of customer service

Customer review rating 1.0/5

Paul J. Couples - Confirmed reviews ALL

Upgraded room which meant we had harbour view but also the noise from the works outside, would sooner have stayed on other side of hotel. Fire alarm went off during night, made it down to reception to be told a manager was investigating but people still being checked in. Asked concierge to order a taxi to airport in morning but when taxis arrived they had no idea who they were for and worked on first come first served irrespective if you had ordered the taxi, we ended up sharing!

Everything you need for a great break

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We found the Novotel perfectly located for transport, light rail, ferries and easy walking. It was close to all of the major shopping, entertainment and food centres. The hotel itself was friendly and inviting, and the staff were always keen to do their best to make your stay enjoyable. We also enjoyed the variety of food and drink in house, whether that be in the restaurant or room service. We will definitely stay here again, when we come to Sydney for a restful break.

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Other web-users rate our hotel

  • 3,486 reviews 9/10 Location
  • 5,330 reviews 6.7/10 Room
  • 4,897 reviews 8.1/10 Service
  • 228 reviews 5.4/10 WiFi
  • 1,717 reviews 6/10 Cleanliness
  • 1,586 reviews 7.6/10 Food
  • 1,415 reviews 8.3/10 Breakfast
  • 1,185 reviews 5.6/10 Amenities

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