Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 834 reviews

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Description

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 persons
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

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Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  834 reviews

TripAdvisor Rating  4.0/5  2,259 reviews

Not well maintained

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Was unhappy with our stay, a few reasons.. poolbar closed all day so we were unable to get food or drinks, ran out of lactose free milk - there was a grocery store around the corner an employee could have gone to get some for the day, rooms weren’t serviced well, front desk staff weren’t very helpful, pool wasn’t maintained very well - was dirty, ice creams at poolbar were all melted and bar staff didn’t care when we mentioned this as they tasted horrible…. It just seemed as though the place was being run on minimal staff for minimal cost and made the experience unenjoyable overall

Dear Antionette A., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Some one from our management team will be in contact with you directly to discuss further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Beautiful stay

Customer review rating 5.0/5

Adrian P. Families - Confirmed reviews ALL

We had a lovely two nights stay, we had a lovely greeting and upgrade to our stay and our only regret is we couldn't extend our stay a little longer as our daughter couldn't get enough of the lagoon pool!! I would like to call out the amazing ladies at breakfast who were super nice to my daughter. I will make it a point to bring the family up again for a longer stay next year, thank you. Adrian

Dear Adrian P., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We love our large Lagoon style pool! It is an absolute highlight of our property. We hope you can stay with us again soon, please reach out directly and we can get you all booked in for your next holiday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Needs a lot a maintenance

Customer review rating 2.5/5

Kylie M. Families - Confirmed reviews ALL

We arrived to a glass of sparkling wine and a friendly greeting, the massive pool is incredible and first impressions lovely. Although when we first entered into our 2 bedroom plunge pool villa the smell of mould was overwhelming and the outside afresco area and pool needed a good high pressure clean.

Dear Kylie M., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Some one from our Management team will be in touch with you directly regarding your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Amazing pool

Customer review rating 4.5/5

Angie Couples - Confirmed reviews ALL

We had an amazing time on our honeymoon. The pool was awesome and beach access was great. Great facilities and true to description. We’re looking forward to staying again!

Dear Angela B., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. Our pool is definitely one of our most enjoyable features here at the Pullman. I have noted the comment regarding the door to your room needing to be slammed to shut, I have forwarded that to our maintenance team to investigate. We love having guests stay for their honeymoon!! Hopefully we see you again on your anniversaries and other celebrations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Customer review rating 3.5/5

Gayle Families - Confirmed reviews ALL

The room smelled moody from air conditioner . The garden & outside tiles around the lagoon needed some maintenance .

Dear Gayle M F., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry to read that the air-conditioning was not working during your stay. I have also sent Housekeeping this feedback regarding the mould smell in the room, I apologize for this during your stay. I hope your next stay is more enjoyable. Thank you again for sharing your experience,. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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Other web-users rate our hotel

  • 182 reviews 7.8/10 Location
  • 537 reviews 6.3/10 Room
  • 581 reviews 7.2/10 Service
  • 24 reviews 1.4/10 WiFi
  • 322 reviews 8.8/10 Pool
  • 274 reviews 5.2/10 Food
  • 201 reviews 3.7/10 Cleanliness
  • 133 reviews 6.5/10 Breakfast

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