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Mercure Gold Coast Resort

Mercure Gold Coast Resort

Mercure Gold Coast Resort

Hotel Information

4 Stars
64 Palm Meadows Drive Carrara QLD 4211 Australia

Mercure Gold Coast Resort is located at one of the world's best coastlines, the Gold Coast, just minutes away from Surfers Paradise. Surf, fish, dive or discover the new "worlds" at Dreamworld, Sea World, Warner Brothers Movie World and Wet 'n' Wild World. Located 30 minutes from Gold Coast Airport and just minutes away from the beautiful Gold Coast beaches, Surfers Paradise, Currumbin Sanctuary, Robina Town Centre, Skilled Park, and Metricon Stadium, Mercure Gold Coast Resort is perfectly positioned for your business or pleasure trip. Enjoy an array of exceptional amenities at the Mercure Gold Coast Resort, including spacious rooms and suites, swimming pools, conference facilities and five championship golf courses.

Features

General

Air Conditioned, Bar/Lounge, Cable/Satellite TV, Coffee/Tea Maker, Complimentary Toiletries, Connecting Rooms, Disabled Access, Ensuite, Hair Dryer, Highchairs, In Room Movies, Non-Smoking Rooms, Private Bathroom, Refrigerator, Restaurant, Room Service, Shower, Towels, TV

Internet

High-speed Internet is available at this hotel. Internet via modem/data port is available.

Parking

Car parking available

Activities

Bath/Hot Tub, Excursions, Fitness Centre, Garden, Golf Course, Massage, Massage/Beauty Centre, Medical Assistance Available, Pool, Sauna, Spa Bath/Jacuzzi, Tour Desk

Services

24 Hour Reception, Audio/Visual Equipment, Babysitting/Child Services, Ballroom, Banquet Facilities, Business Center, Concierge, Conference Room(s), Currency Exchange, Direct Dial Phone, Elevator/Lift, Late Check-Out, Laundry Service, Meeting Rooms, News Stand, Porters, Safe-Deposit Box, Secretarial Service, Security Guard, Wake Up Service
Certificate of Excellence 2014
  • Great stay for our family
    We are enjoying our 3 night stay at this resort which is about 20 minutes away from the amusement parks,we rented a car so ,we are able to go about easily.The resort is not exactly luxurious in that the the reception lounge is modern but the rooms are more like cottages.As others have mentioned,there is no lift but the staff were nice and helpful with the luggage.There is a tropical feel ,a lot of plants around.The only thing which bothered me were a few insects in the bathroom,but as there is so much greenery around,I guess it can't be helped.The beds are really comfortable,the family suite nice for our family of 4,the kids love it.There is a pool,gym which we used and a nice spa which we didn't try.We skipped breakfast.Overall ,I really like the natural feel of the place,reminds me kerala or Bali.I feel really relaxed here which is why I give this place a high rating.
  • Felt like Royalty
    Very welcoming, clean and prepared to go the extra step in the name of service. Rooms clean, bright and airy. Only able to stay one night, should have been more. Will definitely be back again, sooner rather than later.
  • Resort Style - Hit and Miss
    I have stayed at this resort 10 times in the past 6 months due to work commitments. There are elements of this hotel that are awesome and on point like a number of the staff including Wendy, Koby, Cindy and Sanchez but there is also some very average staff. The room are very clean and modern however you need to be on the golf course side to get any type of Mobile reception. A new GM has recently taken over and he is taking a while to get things moving. I did feel as though they went backwards for a bit when they intially took over however he is moving in the right direction. The location is great if you have a vehicle otherwise you are a little far from the beaches and night life. I do like this hotel and would stay there again. I got a lovely surprise on my 10th visit including a lovely card from all the staff. The hotel does have a lot of group international travelers and they are very loud and oblivious to those around them. The hotel also does a lot of functions and close the main pool area from time to time. Room service is terrible and the food is often cold. If you want to eat but not in the restaurant i recommend eating in the bar. you can order restaurant food there and the bar manager is very friendly. Wifi is hit and miss. Again i like this hotel and think it has a lot of potential. Hope to return again soon